E-commerce websites were built for human buyers. The agentic shift is rewriting the rules - and Europe is adopting faster than any digital shift before it. Deloitte's 2026 AI Maturity Index found that 56% of European consumers have already shopped with AI at least once, crossing 50% adoption in just 18 months. This isn't a future scenario for EMEA's retail and consumer goods leaders; it's the one they're already operating in.
Enterprises built on brand heritage and experiential retail face their most disruptive test yet - not from a rival, but from a structural rewiring of commerce itself. Query a catalogue via ChatGPT, Gemini, or an AI assistant, and it reads structured data - price, availability, ratings - not a flagship or curated editorial. Heritage becomes invisible unless encoded into the system behind it.
The signals are unambiguous. Yet execution lags decision influence: 58% of UK merchants believe agent-initiated transactions have already reached their platforms, and 72% are actively preparing, per The Payments Association's 2026 survey. McKinsey estimates agentic commerce will orchestrate $3–5 trillion globally by 2030.
The question isn't whether your brand survives the agentic era - it's whether your brand is ready to carry it there.
To explore this shift, Infosys Equinox and Google invite you to a half-day, invite-only roundtable with an exclusive group of your peers to discuss how brands and retailers operate and win in this new era. And see how enterprises can become agentic commerce ready in weeks and not months.
Key Takeaways
Hear how industry peers are already building for the agentic shift.
Understand the new consumer journey
How AI agents are reshaping discovery, consideration, and purchase, and how to make your brand the preferred choice they buy from.
Make personalization affordable at scale
How AI-powered digital content supply chain makes it cheaper, faster and efficient to produce tailored campaigns and assets across every segment and market.
Make your brand AI-readable
How to encode brand authority, heritage, and provenance into the structured layers that agents read, trust, and transact with.
See agent-native at enterprise scale in practice
Not pilots, not experiments - see in action the Infosys Equinox' AI-first commerce platform pre-integrated with Google's Universal Commerce Protocol and accelerating a real agent-ready commerce journey with UCP Nexus.
Open your stack without rebuilding it
How to connect ERP, OMS, and WMS systems to any AI agent without ripping out what already works, securely and at scale.
Govern autonomous decisions with confidence
What responsible AI looks like under the UK and EU regulatory frameworks when agents are making real commercial calls.
Build capability that compounds
How to sequence your agentic commerce journey across both consumer replenishment and B2B procurement, so every move creates durable advantage, not technical debt.
Connect once, trade everywhere
How to plug your infrastructure into the open commerce protocols becoming the connective layer across agents, marketplaces, and payment rails, so integration compounds instead of multiplying with every new endpoint.
The Agenda
Leading the Conversation
Amit Kalley
CEO Infosys Equinox
Kunal Puri
VP - Customer Success Infosys Equinox
Srinivasan Nithyanandam
Head - Digital Strategic Growth Retail & Consumer Goods, Infosys
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