Commerce That Connects Telecom to Any Touchpoint. Powered by AI.
The agentic commerce platform built for telecom's next decade.
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Agentic Self-Serve
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Composable MACH-X
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Enterprise Governance
Built for Telecom at
Scale
Enterprise-scale Telecom Commerce - Speed, Fit, and Continuous Innovation.
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Annual GMV
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Commerce-specific AI capabilities
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Orders processed per second
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Platform availability
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Ready-to-use Agent Workflows
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Reduction in total cost of ownership
Client Impact
How We Connect Customer Success.
Three operators. Three scale challenges. One platform built for complexity.
Telecom-Specific
Capabilities
How Our Commerce Platform Equips You With What's Next
Nine capabilities purpose-built for the realities of telecom.
Agentic Self-Serve - B2C & B2B
AI agents empower customers with fully autonomous self-serve - plan selection, upgrades, add-ons, device financing, and service management - without human agent intervention. Reduce cost-to-serve, increase satisfaction.
Churn Prediction & Retention Engine
Predictive AI identifies at-risk subscribers 30–90 days before churnchurning by analysing usage patterns, complaint history, and competitor pricing signals. Autonomous retention agents trigger personalized win-back offers proactively.
Personalized Plan & Device Recommendation
AI analyses usage data, household profile, and market context to recommend the optimal plan and device for each customer - with proactive plan optimization notifications that reduce bill shock and increase satisfaction.
Gamified Loyalty & Wellness Engine
AI-curated cross-sell journeys surface device upgrades, streaming bundles, IoT add-ons, and B2B expansions at the right lifecycle moment. Gamified loyalty rewards tenure, referrals, and usage milestones.
GenAI Customer Support & Commerce Chat
AI chatbot handles service queries, plan comparisons, upgrade recommendations, and checkouts within a single conversation - reducing contact centre volume while enabling in-conversation to upsell and retention.
IoT & Connected Device Commerce
Enable IoT and connected device commerce at scale - AI manages device catalogues, connectivity plan bundles, and usage-based billing for enterprise IoT deployments with frictionless provisioning.
Enterprise Account Intelligence & Digital Sales
AI empowers enterprise sales teams with account-level usage analytics, expansion signals, and next-best-action playbooks. Digital CPQ reduces the B2B sales cycle from weeks to days.
Marketing & Content Ops
Plan and promotion content generation, compliance governance, and offer management at enterprise scale - with regulatory obligations and competitive claims enforced as guardrails across every market.
Experiences Your Shoppers
Can Feel
Future-ready Commerce Experiences - In-store, On web, in AR
360-View Experience
Elevate product presentation and transform customer interactions to tell an experiential commerce story with immersive 360° product views powered by Infosys Equinox.
Virtual Try-On (AR)
Curate immersive AR/VR experiences to elevate the shopping journey, reduce returns, and boost conversions with AI-enhanced virtual fitting rooms.
AI Virtual Closets
Go beyond traditional wish lists. Drag, drop, name, and save features let shoppers build curated digital wardrobes - driving engagement, repeat visits, and deeper brand affinity.
Resources
The Thought Behind. Every Outcome.
Points of view, leader bytes, and primers - chosen for telecom decision-makers.
The Next Network Generation Won't Wait. Neither Will Your Customers' Agents.
The conversation begins here. Tell us what you're trying to solve for, and we'll show you what we can do.
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