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B2B2X Commerce

B2B2X Commerce. Ecosystem Driven. Intelligent. Scalable.

Run an ecosystem like it's one business.

Enterprises today operate within complex, multi party ecosystems. Infosys Equinox provides a unified commerce backbone to orchestrate manufacturers, partners, sellers and customers across a single intelligent platform.

Powered by MACH-X composability and agentic AI, Infosys Equinox enables rapid ecosystem enablement with built in governance and scalability.

Enable B2B2X Commerce Talk to Our Experts
Finest Luxury Experience
Why Infosys Equinox for B2B2X

Orchestrate Ecosystems. Enable Partners. Unlock New Revenue Models.

B2B2X commerce requires flexibility across entities while maintaining control, consistency, and transparency. Infosys Equinox enables ecosystem growth without operational fragmentation.

Built for multi entity commerce

  • Multi tenant, multi brand and multi market support
  • Role based experiences for partners and customers
  • Configurable business rules and compliance
  • Scalable partner onboarding and management

Intelligence across the network

  • Agent led onboarding, catalog validation and enablement
  • Cross entity demand and supply intelligence
  • Dynamic pricing, incentives and margin optimization

Infosys Equinox acts as the digital control plane for complex commerce ecosystems.

B2B2X Capabilities

Enterprise Capabilities for Ecosystem Scale

Marketplace and partner enablement

  • Partner onboarding and lifecycle management
  • Catalog harmonization and enrichment
  • Commission, incentive and settlement workflows

Experience and transaction orchestration

  • Role aware journeys across ecosystem participants
  • Unified carts, pricing and fulfillment logic
  • Consistent cross channel operations

Composable foundation

  • API-first integrations
  • Microservices based scalability
  • Financial, regulatory and data governance
Agentic AI for B2B2X

Agentic Intelligence for Ecosystem Orchestration

In B2B2X models, intelligence must operate across organizations, processes, and experiences.

Infosys Equinox agentic capabilities enable:

  • Intelligent partner matching and recommendations
  • Automated onboarding, compliance and data validation
  • Continuous optimization of pricing, incentives and margins
  • Dynamic multi party fulfillment routing
  • Ecosystem health monitoring and risk identification

Go deeper with

Connect multi-party sell-side

Agentic Commerce Interface

Use partner-aware Brand Agents

Intelligent Commerce Suite

Build ecosystem orchestration agents

Commerce Agent Studio
B2B2X - Persona Wise

Designed for Ecosystem Leadership

CEOs / STRATEGY LEADERS

Launch new ecosystem driven business models efficiently.

Diversified revenue, faster market entry.

Ecosystem & Channel Heads

Improve partner performance and transparency.

Faster onboarding, performance insights.

COOs

Coordinate fulfillment and service levels across entities.

Operational visibility, scale, and resilience.

CIOs / CTOs

Enable secure, modular ecosystem innovation.

Extensibility, governance, future readiness.

Success Stories

B2B2X Commerce in Action

B2B2C Telecom

Frictionless Customer Service: Monolith to Microservices Adoption

A leading mobility carrier serving 100Mn+ end-customers was looking to replace its rigid B2B monolith with microservices to extend to a new B2B2C self-service portal.

B2B2C Consumer Packaged Goods

Unified Commerce for a Global CPG Leader

One of the top 5 food and beverage companies in the world, with over 200 brands and $25B+ in annual sales, needed a unified commerce solution to streamline digital experience management and better serve channel partners and D2C journeys.

B2B2C CPG Direct Sales

A Dynamic Solution for Global Omnichannel B2B2C Commerce Excellence

With a vision to become the world’s leading integrated beauty company, this global brand sought for a flexible technology solution that could handle any channel and B2B2C use case.

Explore Every Commerce Business Model

One Commerce Platform. Unlimited Possibilities.

See how Infosys Equinox powers B2C, D2C, B2B2X, marketplaces, and hybrid commerce ecosystems.

Intelligent, composable, built for complexity

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Ecosystem-driven, intelligent, scalable

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Discover the complete Infosys Equinox commerce ecosystem

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Ready to Scale Your Commerce Ecosystem with Confidence?

Partner with Infosys to build intelligent, governed B2B2X platforms at enterprise scale.

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