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B2B Commerce

B2B Commerce. Intelligent. Composable. Built for Complexity.

Complexity is the moat. We turn it to your advantage

Modern enterprise B2B commerce demands more than transactions. It requires intelligence, agility, automation, and the ability to adapt at scale.

Infosys Equinox delivers seamless B2C-like buying experiences while orchestrating complex B2B workflows behind the scenes.

Built on MACH-X architecture and enhanced with Agentic AI, Infosys Equinox enables enterprises to launch faster, automate smarter, modernize legacy commerce ecosystems, and continuously innovate without disruption.

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Why Infosys Equinox for B2B

Modernize B2B. Automate Complexity. Scale with Intelligence.

Infosys Equinox transforms complex B2B commerce operations into a strategic growth engine.

Built for Real-World Enterprise B2B Commerce

With our MACH-X foundation, enterprises gain the ability to:

  • Launch new markets and models rapidly.
  • Personalize experiences at scale.
  • Integrate into any system or ecosystem.
  • Extend and innovate continuously without friction.

Agentic AI Built into Every Commerce Workflow

Agentic capabilities are woven subtly into every layer - not as add-ons, but as foundational intelligence that improves and adapts over time

  • Automated contract & pricing checks.
  • Intelligent product data normalization.
  • Guided discovery & compatibility recommendations.
  • Dynamic routing & fulfillment optimization.
  • Embedded governance and auditability.

Infosys Equinox doesn’t simply support enterprise B2B commerce-anticipates, optimizes, and accelerates it.

B2B Capabilities

Enterprise-Grade Capabilities for any B2B Model.

Built for manufacturers, distributors, wholesalers, and hybrid organizations.

Exceptional Buyer Experience

  • Fast, intelligent search.
  • Visual merchandising & ML-driven recommendations.
  • Mobile and app-native commerce.
  • Frictionless cart & checkout.

Deep Operational Control

  • Account hierarchies, roles, budgets.
  • Contract-driven pricing, SLAs & compliance.
  • Order management with multi-warehouse routing.
  • Subscriptions, payments, tax, notifications.
  • Accurate, real-time inventory.

Composable and Flexible

  • Micro-frontends & accelerators.
  • Global localization & accessibility.
  • Open APIs for limitless extensibility.
  • Cloud-agnostic SaaS deployment.
Agentic AI for Enterprise B2B Commerce

Agentic intelligence for high-trust, high-complexity commerce.

Enterprise B2B commerce requires precision, compliance, governance, and speed.

Infosys Equinox leverages agentic AI for commerce automation to enhance decision-making, improve operational performance, and support business users with intelligent assistance across the commerce lifecycle.

What Agentic AI does for B2B Commerce

  • Protect margins and pricing integrity with contract-aware validations.
  • Maintain product accuracy through automated attribute normalization and syndication.
  • Guide buyers with compatibility-aware search and part recommendations.
  • Optimize fulfillment through dynamic routing & SLA-aware decisioning.
  • Streamline partner operations with guided onboarding, catalog configuration, and performance insights.
  • Enhance financial workflows by sensing risks, enforcing credit rules, and automating incentives.
  • Improve planning with cross-entity demand and supply intelligence.

Go deeper with

Build contract-aware, intelligent selling experiences

Agentic Commerce Interface

Deploy AI-powered Brand Agents for enterprise commerce

Intelligent Commerce Suite

Enable business users RFQ, pricing, and commerce automation agents.

Commerce Agent Studio

Agentic AI isn't an add-on. It becomes the invisible operating layer behind your B2B ecosystem.

Built for Leadership

Purpose-Built for Every B2B Decision-Maker.

CEOs

Rapid scalability. Multi-entity expansion. Ecosystem-ready architecture.

Enter new markets and launch new business models quickly. Faster development unlocks accelerated growth across distributors, wholesalers, and partner networks.

COOs

Supply chain intelligence. Workflow consistency. SLA predictability.

Gain operational clarity across warehouses, distributors, and fulfillment partners. Improve SLA performance and reduce inefficiencies with unified routing and governance.

CIOs & CTOs

Modernize Architecture Without Increasing Risk

Eliminate tech debt with a modular, future-ready platform. Ensure security, compliance, and enterprise governance with globally scalable infrastructure and open APIs.

CFOs

Revenue governance. Risk visibility. Cost efficiency.

Achieve financial transparency across pricing, credits, subscriptions, and rebates - with auditability and predictable TCO.

Every stakeholder gets the capabilities they need without compromise.

Real Impact Across Industries

B2B Commerce in Action

B2B Consumer Packaged Goods

Launching Loyalty Management for an Iconic Beverage Manufacturer

Europe’s largest sports lifestyle brand needed to boost its omnichannel experience and allow in-store shoppers to access its “endless aisle” assortment and inventory through digital kiosks and associate-assisted selling apps.

B2B2C Telecom

Frictionless Customer Service: Monolith to Microservices Adoption

A leading mobility carrier serving 100Mn+ end-customers was looking to replace its rigid B2B monolith with microservices to extend to a new B2B2C self-service portal.

B2B Automotive

Driving B2B Commerce for a Luxury Car Manufacturer

The client needed a B2B commerce solution to provide a storefront and direct channel for independent auto shops to purchase spare parts.

Explore Every Commerce Business Model

One Commerce Platform. Unlimited Possibilities.

See how Infosys Equinox powers B2C, D2C, B2B2X, marketplaces, and hybrid commerce ecosystems.

Create personalized consumer experiences that drive engagement, conversion, and loyalty.

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Orchestrate partners, distributors, suppliers, and ecosystem participants from a single platform.

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Discover the complete Infosys Equinox commerce ecosystem.

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Ready for a Flexible and Future-proof B2B Commerce Solution?

Let's build your next-generation B2B ecosystem - intelligent, composable, governed by default.

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