Enterprise-Scale Commerce - Speed, Efficiency, Continuous Innovation
The numbers behind a platform built for retail's most demanding operators.
$30Bn+
Annual GMV Enabled
4,000+
Pre-built tools or APIs
28
MCP Servers
50+
Pre-built Agents
100+
ML models trained
12+
Language models, commerce-tuned
160+
AI capabilities, day one
5+
Customers live on Agentic Commerce
What the Agentic Shift Means for Your Business
Enterprise commerce has hit its limit with siloed systems, static rules, expertise locked inside human talent. What's changing isn't just automation. It's how decisions are made, scaled, and governed across the enterprise.
Commoditization
If agents compare purely on price and availability, you become a fulfillment commodity. Race to the bottom.
Brand Erosion
No one sees your beautiful site, lifestyle imagery, or brand story. You become a faceless API endpoint.
Margin Pressure
Agents will relentlessly find the lowest price. Every transaction optimized against your margin.
Disintermediation
The agent becomes the customer relationship. You lose direct connection to the consumer.
How AI-First Approach Changes This
The Old Way
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Siloed systems that can't talk to each other or to AI agents
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Static rules that can't adapt to market dynamics or new signals
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Expertise locked inside human talent - not encoded, not scalable
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AI point tools that operate without enterprise context or
governance
AI-First Commerce Way
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Decisions made, scaled, and governed autonomously across the
enterprise
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Every signal becomes better decisions and faster execution
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Commerce that's contextual for both human buyers and AI agents
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Intelligence that compounds across the full value chain
Our Agentic Commerce Stack
Serverless. AI-native. Rebuilt from the ground up. Agents and MCPs are first-class citizens alongside microservices - not bolted on. New UI. AI in every flow by default.
160+ commerce-specific AI capabilities ready on day one - 100 ML models, 12 language models, 50+ agentic workflows, 3 AI Intelligence Personas, all orchestrated through conversation. Configured by business users.
Expose your existing commerce stack to any AI assistants that supports agent-to-agent interaction. ACI makes your commerce stack discoverable, query-able, and transactable by AI agents securely, at scale.
Not AI Added to Commerce. Commerce Built for the Agentic World.
Infosys Equinox combines composable, API-first commerce microservices with domain-trained intelligence, deterministic decisioning, and enterprise governance - so commerce becomes contextual and autonomous for both human buyers and AI agents.
It's not just composable architecture - it's composable intelligence, delivered through layers of autonomous capability.
Explore the PlatformMicroservices exposing an MCP layer - adopt only what you need, extend with any framework.
Learn moreAgentic workflows coordinated across all systems through a single, enterprise-grade layer.
Purpose-built agents that execute commerce workflows autonomously across catalog, pricing, orders, and more.
Learn moreMake your catalog agent-ready for external AI buyers - discoverable, queryable, transactable.
Learn moreBusiness users build and scale workflows through natural language - no IT bottleneck.
Learn more160+ commerce-specific AI capabilities live on day one - 100 ML models, 12 language models, 50+ agentic workflows, 3 AI Intelligence Personas.
Learn moreTrusted By Global Businesses
Power Your Commerce Your Way.Build the Intelligent Commerce Enterprise That Fits Your Exact Ambition.
AI capabilities woven into the API-first composable platform - not bolted on. Domain agents, decisioning, and orchestration are native to the architecture.
Composable, customizable MACH-X architecture supports complex requirements - B2C, B2B, B2B2X, and bespoke experiences from a single platform.
Personalized, contextual commerce that listens, learns, predicts, and responds - while AI handles complexity behind the scenes.
Customizable APIs and enterprise-aware intelligence identify and integrate existing services, prevent redundancy, and accelerate onboarding.
Simplified business tooling and agent creation workflows empower teams to move fast - freeing IT to focus on strategic innovation.
Ready to transform your commerce? Talk to our experts and design your intelligent platform journey.
Talk to Our ExpertsYou Don't Have to Replatform to be AI-Ready.
The Intelligent Commerce Suite and the Agent Commerce Interface aren't locked to Infosys Equinox. They run on top of what you already have. We want you on the AI commerce era by the shortest possible path from where you are today.
vs. Monolithic enterprise suites
Composable freedom with embedded AI.
Adopt only what you need, extend with any framework, and own your roadmap. AI isn't an upsell - it's embedded in workflows from day one.
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No vendor lock-in on your roadmap
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Adopt modules independently
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AI embedded, not added later
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Full control of your architecture
vs. API-only headless engines
API-first plus opinionated intelligence.
Composable architecture plus embedded agents that understand enterprise workflows - agentic value exists on day one, not after months of custom build.
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Pre-built enterprise understanding
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Agentic value from day one
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No months of custom build
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Intelligence that scales with you
Built for Enterprise Reality
Designed for how large enterprises actually operate, with the governance, scale, and extensibility complex organizations require.
Unified architecture
A single composable suite - no AI sprawl.
Governance by design
Enterprise-grade controls powered by Infosys Responsible AI principles.
Enterprise scale
Production-ready from day one - not experimental.
Extensible by design
Bring your models, tools, and data sources.
Deterministic decisioning
ML models trained on your data, deployed as APIs.
Continuous learning
Feedback loops and retraining pipelines built in.
Multi-tenant & multi-region
Supports global deployments and data residency needs.
Ecosystem-friendly
Pre-integrated with leading partners and a marketplace approach.
Start With Commerce. Expand Intelligence Across the Value Chain.
Infosys Equinox helps you start where the business feels the pain most - then scale intelligence as connected value compounds across the enterprise. Extend beyond commerce when you're ready with value-chain offerings built on the same intelligence foundation.
Book a Use-Case Workshop
Content
Content intelligence - Agentic content creation powering demand at scale.
In-Store
Unified store operations powered by intelligent agents and real-time decisioning.
Supply Chain
Demand-sensing and supply chain intelligence built on the same AI foundation.
In the Spotlight
See how leading brands are building future-ready digital commerce with our AI-powered platform
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This is the Era of the Intelligent Commerce Enterprise. And We Are Building It.
Ready to transform your commerce?
Talk to our experts
and
design your intelligent platform journey.
