The Agentic Commerce Platform for a New Era

Embed intelligence across the commerce value chain.

Infosys Equinox is Infosys’ AI-first, microservices-based composable commerce platform that embeds autonomous intelligence across channels, customers, and AI agents.

Transform your commerce stack from human-centric browsing to agent-enabled execution.

AI-First Commerce Platform | Powered by Infosys Topaz Fabric | Enterprise Scale

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Enterprise-Ready Agent-Native Commerce: By the Numbers

Global brands trust Infosys Equinox to run their e-commerce

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Annual GMV enabled

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Pre-built tools or APIs

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MCP Servers

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Pre-built Agents

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ML models trained

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Language models, commerce-tuned

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AI capabilities, day one

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Customers live on Agentic Commerce

Not AI Added to Commerce. Commerce Built for the Agentic World.

Infosys Equinox combines composable, API-first commerce microservices with domain-trained intelligence, deterministic decisioning, and enterprise governance - so commerce becomes contextual and autonomous for both human buyers and AI agents.

It's not just composable architecture - it's composable intelligence, delivered through layers of autonomous capability.

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AI capabilities woven into the API-first composable platform - not bolted on. Domain agents, decisioning, and orchestration are native to the architecture.

Personalized, contextual commerce that listens, learns, predicts, and responds - while AI handles complexity behind the scenes.

Simplified business tooling and agent creation workflows empower teams to move fast - freeing IT to focus on strategic innovation.

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Composable, customizable MACH-X architecture supports complex requirements - B2C, B2B, B2B2X, and bespoke experiences from a single platform.

How MACH-X architecture works

Purpose-built agents that execute commerce workflows autonomously across catalog, pricing, orders, and more.

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Proven across industries including Fashion & Apparel, Health & Beauty, Luxury Retail and BevAlc — plus telecom, energy and B2B manufacturing.

Ready to transform your commerce? Talk to our experts and design your intelligent platform journey.

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Our Agentic Commerce Stack

The AI commerce platform

Serverless. AI-native. Rebuilt from the ground up. Agents and MCPs are first-class citizens alongside microservices — not bolted on. New UI. AI in every flow by default.

The AI layer for commerce, delivered.

160+ commerce-specific AI capabilities ready on day one — 100 ML models, 12 language models, 50+ agentic workflows, 3 AI Intelligence Personas, all orchestrated through conversation. Configured by business users.

The bridge to AI-assisted enabled shopping.

Expose your existing commerce stack to any AI assistants that supports agent-to-agent interaction. ACI makes your commerce stack discoverable, query-able, and transactable by AI agents securely, at scale.

You Don't Have to Replatform to be AI-Ready.

Intelligent Commerce Suite and Agentic Commerce Interface aren't locked to Infosys Equinox—they run on top of your existing commerce platform. Take the fastest path to agentic commerce transformation.

vs. Monolithic enterprise suites

Composable freedom with embedded AI.

Adopt only what you need, extend with any framework, and own your roadmap. AI isn't an upsell - it's embedded in workflows from day one.

  • No vendor lock-in on your roadmap
  • Adopt modules independently
  • AI embedded, not added later
  • Full control of your architecture

vs. API-only headless engines

API-first plus opinionated intelligence.

Composable architecture plus embedded agents that understand enterprise workflows - agentic value exists on day one, not after months of custom build.

  • Pre-built enterprise understanding
  • Agentic value from day one
  • No months of custom build
  • Intelligence that scales with you

Built for Enterprise Reality

Designed for how large enterprises actually operate, with the governance, scale, and extensibility complex organizations require.

Unified architecture

A single composable suite - no AI sprawl.

Governance by design

Enterprise-grade controls powered by Infosys Responsible AI principles.

Deterministic decisioning

ML models trained on your data, deployed as APIs.

Continuous learning

Feedback loops and retraining pipelines built in.

Multi-tenant & multi-region

Supports global deployments and data residency needs.

Ecosystem-friendly

Pre-integrated with leading partners and a marketplace approach.

Start With Commerce. Expand Intelligence Across the Value Chain.

Infosys Equinox helps you start where the business feels the pain most - then scale intelligence as connected value compounds across the enterprise. Extend beyond commerce when you're ready with value-chain offerings built on the same intelligence foundation.

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Trusted By Global Businesses

"There’s a lot of complexity in B2B2C business model. There are different things that add up when you're going through the path of purchase for a customer, but more for our affiliates that run their businesses on this platform. And, not a lot of platforms support that out of the box today. The thing it comes down to is complexity that you're adding into, but you need latency. All these plugins are before or after the experience happens, and we needed something that, one, wouldn't slow down the scalability, but two, would allow us to continue to grow this platform globally. And Infosys Equinox really shined for us because it allowed us to extend the core but also have these plugins or the new app marketplace allowing us to be able to do that."

Joe Sueper, Chief Technology Officer

Nu Skin Enterprises

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"‘You reap what you sow’ is in our DNA here at Young Living. We know that a bountiful harvest is the result of months of hard work. With Infosys Equinox, we planted the seeds of our new e-commerce platform, and now with the platform and the Infosys team’s dedication, we are finally harvesting. Thank you for helping to transform Young Living and bringing us into the modern age of e-commerce."

Prasad Gankanda, Chief Operating Officer

Young Living

"We see this next evolution of the Infosys Equinox and the Infosys partnership at the proper level, helping us to really build that seamless experience between our customer, our affiliate, and the company that's all data centric and, mobilized through that seamless experience."

Ryan Napierski, President and CEO

Nu Skin Enterprises

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In the Spotlight

See how leading brands are building future-ready digital commerce with our AI-powered platform

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This is the Era of the Intelligent Commerce Enterprise. And We Are Building It.

Ready to transform your commerce? Talk to our experts and design your intelligent platform journey.

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