European consumers are rapidly embracing AI-powered shopping, with Deloitte finding that 56% of European consumers have already used AI to shop, crossing that 50% adoption mark in just 18 months, compared to roughly five years for e-commerce and ten years for smartphones.
McKinsey estimates that agentic commerce could orchestrate $3 trillion to $5 trillion in global commerce by 2030. For Retail and Consumer Goods leaders, this represents a fundamental shift in how customers discover products and decide what to buy.
Brands and retailers have spent years building flagship stores, curated online experiences, personalized merchandising strategies, and hard-won brand equity. But AI agents shopping on behalf of consumers don't experience these the way consumers do. Instead, they evaluate structured signals such as availability, pricing, ratings, fulfillment speed, transactional trust and sustainability credentials. The preferred brand may no longer be the one with the best storefront. It may be the one AI agents can most effectively understand, trust, and recommend. This shift is no longer speculative. For enterprise leaders, the challenge is no longer whether AI will influence commerce - it's how to ensure AI continues to choose their brand.
To explore this shift, Infosys Equinox and Google Cloud invite you to a half-day, invite-only roundtable with an exclusive group of your peers to discuss how brands and retailers operate and win in this new era. And see how enterprises can become agentic commerce ready in weeks and not months.
Joining the conversation, Dr Rui Pedro Silva, Global VP Direct-to-Consumer CX, Digital Product and Platform, PUMA Group, will share a practical, first-hand account of preparing a global brand for agentic commerce - what success looks like, the lessons learned, the pitfalls to avoid, and the moves that matter most.
The Agenda
Amit Kalley,
CEO,
Infosys
Equinox,
sets the stage - why
becoming the brand AI agents
choose is your next big strategic bet
Dr Rui
Pedro Silva, Global VP Direct-to-Consumer CX, Digital Product and Platform,
PUMA
Group, on preparing a
global brand for agentic commerce
Amit Kalley,
CEO,
Infosys
Equinox, closes the day with a clear takeaway - what it
takes to become the brand AI agents choose, and where to start
Key Takeaways
Hear how industry peers are already building for the agentic shift.
Understand the new consumer journey
How AI agents are reshaping discovery, consideration, and purchase, and what it takes to become the brand they prefer to recommend and buy from.
Make personalization affordable at scale
How AI-powered digital content supply chain makes it cheaper, faster and efficient to produce tailored campaigns and assets across every segment and market.
Make your brand AI-readable
How to encode brand authority, heritage, trust, and provenance into the structured data layers that AI agents can understand and act upon.
See agent-native at enterprise scale
Not pilots, not experiments - see in action the Infosys Equinox' AI-first commerce platform pre-integrated with Google's Universal Commerce Protocol and accelerating a real agent-ready commerce journey with UCP Nexus.
Open your stack without rebuilding it
How to connect ERP, OMS, and WMS systems to any AI agent securely and at scale, without ripping out what already works.
Govern autonomous decisions with confidence
What responsible AI looks like within evolving UK and EU regulatory frameworks when agents are making real commercial decisions.
Build capability that compounds
How to sequence your agentic commerce journey across both B2C and B2B channels creating durable advantage rather than, technical debt.
Connect once, trade everywhere
How open commerce protocols are becoming the connective layer across agents, marketplaces, and payment ecosystems enabling integrations that compounds instead of multiplying.
Leading the Conversation
Dr Rui Pedro Silva
Global VP Direct-to-Consumer CX, Digital Product and Platform, PUMA Group
Dr Rui Pedro Silva is a Portuguese executive, author of “Think Digital, Beyond Digital” and TEDx speaker. He was named European Digital Leader of the Year by CIONET 2020 and currently serves as Global VP Direct-to-Consumer CX, Digital Product and Platform at the PUMA Group. Holding a Ph.D. in Organizational Science & Digital Transformation, he blends rigorous academic research with real-world leadership experience gained across six countries and multiple industries during his tenure at PUMA, adidas, A.P. Moller–Maersk, ERIKS, and SONAE. Rui turns organizational science into practical digital transformation frameworks, equipping audiences with evidence-based models and tools to lead change - connecting technology, talent, and transformation with clarity and conviction.
Amit Kalley
CEO Infosys Equinox
Amit Kalley is the Chief Executive Officer (CEO) of Infosys Equinox, an AI-first, composable digital commerce and marketing platform. Over the past two decades, Amit has successfully led digital transformation initiatives for over a hundred G2K enterprises worldwide. His expertise spans a diverse range of industries, including retail, consumer packaged goods (CPG), high-tech, manufacturing, financial services, telecommunications, energy, and media. With a strong foundation in technology and innovation, Amit has conceptualized, developed, and successfully brought to market several industry-leading products, solutions, and practices. Prior to his current role, he held leadership positions across multiple Infosys product portfolios and Infosys Labs. He also served as the Global Head of Innovation at Infosys, driving transformative initiatives across multiple industry verticals.
Kunal Puri
VP - Customer Success Infosys Equinox
Kunal Puri is Vice President of Customer Success for Infosys Equinox, an AI-first, composable digital commerce and marketing platform. With more than two decades of experience in consumer engagement and digital commerce, Kunal works closely with clients to help them maximize business value from their investments in the Infosys Equinox ecosystem. He also collaborates with the Infosys Equinox leadership team to shape the platform roadmap and drive the strategic growth of the business. Kunal actively engages with the analyst community to identify emerging trends, uncover market opportunities, and inform innovations that can accelerate disruption and business growth. Throughout his career, he has led large-scale digital transformation initiatives for Global 2000 enterprises across B2C, B2B, B2B2C, and marketplace business models. His industry experience spans retail, consumer packaged goods (CPG), high-tech, manufacturing, telecommunications, and media.
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