Launch Faster. Engage Deeper. Build Experiences That Convert - Everywhere.

Fully customizable, ready-to-use accelerators built on the same flexible MACH-X foundation as Infosys Equinox. Extend to any consumer touchpoint, including AI agents from Claude to Copilot.

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  • MACH-X Architecture
  • Agentic-Native
  • AI-Personalised
  • Omnichannel Ready
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WHY CHOOSE US?

Experiences That Scale With and Adapt to Your Business.

Built for flexibility, integration, and immersive customer engagement.

Agent-native, omnichannel & phygital from day one

Through Agent Commerce Interface, all Experiences are discoverable and transactable by AI agents across ChatGPT, Gemini, Copilot, and Claude without additional integration.

Go live in weeks, not quarters

Up and running in as little as six weeks - with 90% less effort than building from scratch.

Composable with your existing stack

Integrates seamlessly with your commerce platform, CMS, ERP, PIM, and marketing systems without disrupting code or adding tech debt.

Seamless across touchpoints

Experiences follow shoppers across their journeys and devices, recognizing their profile, loyalty status, browse history, orders, and active carts for frictionless shopping.

Built for your exact requirements

If the accelerator doesn’t perfectly suit your spec, we’ll customize it for you.

AGENTIC COMMERCE & AI-POWERED EXPERIENCES

Every Experience - Built for the Agent Era.

Our Experience accelerators aren’t just omnichannel - they’re agent-native. Through Agent Commerce Interface, they talk to your shopper’s favorite agents including AI Mode, Gemini, ChatGPT, Copilot, and Claude through the protocols they already speak: UCP, MCP, ACP, A2A, AP2.

Explore Agentic Commerce Interface

  • Agent-discoverable

    Structured, agent-readable APIs enable AI assistants to interact with Experiences directly in conversation, on any platform, from day one.

  • Conversational Commerce, Natively Agentic

    Chat and voice accelerators support agent-to-agent conversations - handling intent, product search, basket management, and checkout for autonomous transactions.

  • AI-Personalised at Every Touchpoint

    Powered by Consumer Genome AI, Virtual Closet, Virtual Try-On and product discovery adapt recommendations to shopper behavior, purchase history, and expressed preferences in real time across channels.

  • Omnichannel + Agentic = Truly Unified

    Whether a customer enters through a social channel, voice assistant, AR experience, or AI agent, every journey resolves to the same unified cart, loyalty profile, and order history - no silos, no friction

  • Governance

    Enforce brand voice, regulatory claims, age-gating, and competitive guardrails consistently across all consumer touchpoints.

Agentic Protocols Supported: UCP · MCP · ACP · A2A · AP2

AI Mode · Gemini · ChatGPT · Copilot · Claude - all surfaces, day one.

Step into Agentic Commerce

See Next-Gen Experiences in Action

Watch how we enable future-ready experiences across channels – omnichannel and AI-first.

360-View Experience

360-View Experience

Elevate product presentation and transform customer interactions to tell an experiential commerce story with immersive 360° product views powered by Infosys Equinox.

Virtual Try-On (AR)​‌

Virtual Try-On (AR)​‌

Curate immersive AR/VR experiences to elevate the shopping journey, reduce returns, and boost conversions with AI-enhanced virtual fitting rooms.

AI Virtual Closets

AI Virtual Closets

Suggest personalized outfits from items customers have purchased or saved - driven by AI recommendations, not static wish lists.

EXPERIENCES IN ACTION

Proof That Better Experiences Drive Better Business Outcomes.

Global brands across industries use Infosys Equinox accelerators to go live faster and engage deeper.

Adopt Instant Innovation

Explore our Growing Offering of Ready-to-deploy Solutions.

Built for modern and human-centric experiences.

Experiences built for AI buyers - and the humans who work with them.

Every Infosys Equinox experience accelerator is pre-wired to the Agent Commerce Interface (ACI) and Commerce Agent Studio - so your storefront isn’t just a website. It’s a surface AI agents can browse, negotiate, and buy from, in the same session a human buyer could.

Agent Commerce Interface (ACI)

ACI is the protocol layer that makes your commerce stack discoverable, queryable, and transactable by any AI agent - securely, at scale, without custom integration.

Commerce Agent Studio

Commerce Agent Studio is the no-code agent builder for business users - giving merchandisers, marketers, and operations teams the ability to create, govern, and deploy AI agent experiences without writing a line of code or raising an IT ticket.

Make shopping human with 'phygital' experiences that extend the capabilities of traditional commerce platforms and physical stores.

Frontend Accelerator

Move faster with a React-based micro-frontend storefront with modular accelerators, pre-integrated with commerce and popular CMS solutions. Mobile-first, ADA-compliant, and adaptable to complex multi-geo and multi-channel requirements.

Endless Aisle

Save sales and serve customers better with full visibility into cross-channel inventory - online and in-store. Let shoppers access the full product range from any touchpoint, fulfilled from the most efficient source.

Virtual Try-On

Enable customers to try apparel, accessories, and cosmetics through their mobile app or browser using AR technology - reducing returns and increasing purchase confidence.

Mobile Self-Checkout

Enable customers to scan products from a mobile cart to self-checkout in-store, at pop-up shops, or through unmanned retail - smart kiosks and vending machines.

Virtual Closet

Suggest personalized outfits styled to coordinate with items customers have previously purchased or saved to favorites - powered by AI-driven recommendations.

Cart Syndication

Let buyers build their cart through your digital catalogue or content site and check out through a retail partner for fulfilment - maintaining the brand relationship throughout.

Super App

Bring commerce to popular super app platforms like WeChat, Grab, and Gojek with your own mini programs. Connect browse and transaction history into a unified customer account.

Make commerce human with social shopping features that let shoppers browse, engage, and transact on-site, through social networks, messenger apps, microsites, and more.

Social Commerce

Enable shoppable content and video, track engagement across user handles, embed social into your website and mobile apps, and leverage social data to hyper-personalize at scale.

Influencer Commerce

Give content creators and brand ambassadors tools to grow your partnership: custom storefronts, discount codes, live shopping events, and shoppable UGC (user-generated content).

Bring modern convenience to human-centric commerce through the web, mobile, IoT, and your customers’ favorite platforms and messaging apps.

Chatbot

Give live chat superpowers with a shoppable, AI-enabled shopping assistant. Bring product recommendations, search, pricing, promotions, reviews, and video into the conversation. Enable customers to securely transact, track orders, and self-serve.

Voice Commerce

Enable hands-free voice shopping through Alexa, personal assistants, wearables, IoT, and more. Leverage AI voice search, recommend products, support contactless transactions, and enable frictionless reorders connected to mobile or smart home devices.

Replicate the physical world digitally to humanize shopping. Serve 3D products in AR and VR spaces, leverage livestreaming, and bring commerce to games and the metaverse.

AR, VR & XR

Bring extended reality into your storefront with augmented reality, or showcase products inside immersive 3D storefronts that are natively shoppable. Supports virtual try-on, design-a-room, build-a-product, and brand storytelling.

Live Commerce

Make livestream events natively shoppable with products, recommendations, promotions, universal cart, and checkout. Or connect customers to store associates through digital clienteling for video customer service during the event.

In-Game Commerce

Unlock in-game revenue with support for subscriptions, micropayments, and user entitlements. Gamify shopping and brand engagement, and connect gaming experiences to customer accounts, loyalty programs, and personalization tools.

Bring digital commerce to online education with a turnkey solution that integrates with your LMS, CRM, and video conferencing software.

Enable students to pay for in-person and online courses and supplementary content, personalize learning modules, conduct assessments, and leverage reporting and analytics.

Read the case study: Going Headless to Get Ahead in EdTech

Insights & Perspectives

The thinking behind next-gen, agentic, and phygital commerce experiences.

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Explore the Full Platform

Three layers. One connected stack. No silos, no custom wiring.

Your microservices power the data. Your experiences deliver the surface. Your marketing drives demand. The Agentic Commerce layer - built on MACH-X - connects them all in real time.

Microservices

25+ AI-first composable commerce microservices - API-first and agent-ready from day one. The foundation every experience and campaign runs on.

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Marketing

Unify commerce and communications with AI-powered marketing software, services, and RGM - synced with real-time inventory and pricing so every campaign reflects what’s actually available.

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Agentic Commerce

Native MCP servers, Agent Commerce Interface, and Commerce Agent Studio - allowing AI agents to discover, transact, and optimise across every surface, within your guardrails.

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Get a Closer Look at Our Experiences.

We’d love to show you our pre-composed solutions in action or discuss your custom experience requirements.

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