Build commerce your way.
Composable, agent-ready, and engineered for what comes next.
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MACH-X Architecture
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Native MCP Servers
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Agentic Protocol Ready
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AI-Powered APIs
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Open Stack
ADAPT FUTURE-READY COMMERCE FROM DAY ONE
Our composable microservices give your enterprise the foundation for both human-centric and agentic commerce
Enabling autonomous, intelligent operations that drive hyper-personalized experiences at scale.
Deploy on your terms:
Configure
Make our microservices fit your business logic in the orchestration layer.
Extend
Modify our microservices using the open stack MACH-X framework.
Build your own
Use the MACH-X framework to create new custom microservices from scratch.
Agent-enable
Expose any microservice to AI agents via pre-built MCP servers. Zero custom integration required.
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Independent commerce microservices
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Platform availability
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Deployment time
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Faster time to market
Your microservices - ready for the agent era.
Every Infosys Equinox microservice is built agent-first. Native MCP servers, semantic APIs, and agentic protocol support makes your catalog, pricing, cart, and loyalty immediately accessible to AI agents - from ChatGPT to Gemini to enterprise buyer bots - without custom integration.
Explore Agentic Commerce Interface
Native MCP Servers Pre-built MCP servers expose your catalog, pricing, cart, and orders as structured context to any MCP-compatible AI assistant - ChatGPT, Claude, Gemini, Copilot - on day one.
Agent-Ready APIs Every microservice API is designed for machine consumption: semantic schemas, consistent error contracts, and pagination patterns that AI agents can navigate reliably.
Governance & Policy Guardrails Define spend limits, product eligibility, geographic restrictions, and approval thresholds at the API layer. Agents operate within your rules - automatically.
Semantic Product Discovery AI-optimized product attributes, structured content, and vector-search-ready catalog APIs ensure your products surface accurately when AI agents interpret buyer intent.
Conversational Commerce FlowsConversational Commerce Flows Cart, checkout, subscriptions, and loyalty are all exposed as stateful, conversation-aware flows - so an AI agent can guide a buyer from intent to order in a single session.
Audit & Explainability Full audit trail of every agent action - what was queried, what was offered, what was purchased. Compliance and brand control at every agentic touchpoint.
Agentic Protocols Supported
Your microservices speak the language every AI surface already understands.
UCP
Universal Commerce Protocol
Standardized product discovery and catalog exposure so AI agents can find, understand, and transact with your inventory without custom integration.
MCP
Model Context Protocol
Infosys Equinox publishes native MCP servers for catalog, pricing, cart, orders, and loyalty, giving AI assistants structured, real-time commerce context in every conversation.
ACP
Agent Communication Protocol
Agent-to-agent communication layer that lets buyer agents negotiate, confirm, and fulfill orders with your sell-side agents autonomously.
A2A
Agent-to-Agent
Direct machine-readable interfaces between enterprise AI systems, enabling autonomous replenishment, B2B quote negotiation, and fulfillment without human-in-the-loop.
AP2
Agentic Payment Protocol
Secure, consent-aware payment flows for AI-initiated transactions, with policy guardrails, spend limits, and audit trails built in.
AI Mode · Gemini · ChatGPT · Copilot · Claude - all surfaces, day one.
OUR MICROSERVICES IN ACTION
See What Global Brands Have Built - And The Scale They’ve Reached.
There's a lot of complexity in B2B2C business model. There are different things that add up when you're going through the path of purchase for a customer, but more for our affiliates that run their businesses on this platform. And, not a lot of platforms support that out of the box today. Infosys Equinox really shined for us because it allowed us to extend the core but also have these plugins or the new app marketplace allowing us to be able to do that.
Joe Sueper CTO, Nu Skin Enterprises
Explore Core Microservices
The Full Commerce Stack - Composable, Agent-Ready, Extensible by Design.
Infosys Equinox core microservices give you the freedom to customize without leaving the upgrade path.
AI-native product APIs designed for complex enterprise needs.
Catalog
Enrich multi-locale catalogs with AI-powered attribute tagging, auto-categorization, and smart collections. Native MCP servers enable AI agents to browse, query, and surface catalog items with accurate intent-to-product matching.
Pricing
Manage unlimited price lists across B2C, B2B, and B2x channels, geographies, and currencies. Support tiered, variable, and subscription pricing models with volume discounts, floor pricing, bundling, and custom price types. Rules flow automatically into AI-RGM campaigns and promotional offers.
Promotions
Execute promotional campaigns, discounts, and targeted offers across channels with flexible rules and AI. Support complex redemption criteria including single/multi-use codes, coupon stacking, loyalty points, and reverse transactions.
Inventory
Get real-time inventory visibility across warehouses, stores, and supply chains. Optimize stock management and support endless aisle, reserve in-store, and ship-from-store.
Search
Boost conversion with AI-driven semantic and personalized search, product finders, image search, and dynamic collections. Vector search APIs help AI agents find the right products from users’ natural language queries.
Merchandising
Empower business users to build landing pages and collections, manage rules, and maintain content without IT. Leverage AI to generate product descriptions, enrich data, manage taxonomy, and personalize discovery.
Ratings & Reviews
Augment social proof with AI summaries, interactive Q&A, translation, and intelligent review tagging across digital and physical touchpoints.
Advanced account, loyalty, user management, and self-service across B2C, B2B, and B2B2x.
Customers
Organize and manage customer profiles across B2C and B2B, including registration, orders, subscription, loyalty, and privacy. Automate account processes and enable CSRs to create or modify orders and subscriptions.
B2B Accounts
Automate B2B workflows for both sellers and buyers. Support onboarding, contract management, cost centers and budgets, approvals, recurring transactions, and sub-user roles and permissions.
Loyalty
Reward purchases, referrals, reviews, and engagement across brands, devices, and channels. Support points and multipliers, discounts, vouchers, cashback, gift redemptions, and pay-with-points - for both humans and their agents.
Lists
Allow registered and guest shoppers to create public or private favorites, save-for-later lists, procurement lists, and registries. Enable sharing via social network, SMS, or email.
Authorization
Maintain fine-grained role and permission control for back-office users accessing and modifying data, with a full audit trail of changes.
Scalable and secure APIs that enable B2B, B2C, B2x, and agentic transactions, and integrate with best-of-breed providers.
Cart
Support split payments / shipments, move to wish list / save-for-later, B2B rules, and unified multi-cart across brands, devices, and channels. Conversation-aware APIs allow AI agents to build, modify, and complete autonomous orders.
Orders
View and manage orders across web, mobile apps, IoT devices, POS, and marketplaces. Enable autonomous B2B replenishment and quote-to-order flows through A2A (agent to agent) protocol.
Address
Prevent fraud and reduce undeliverable packages with integrated international address validation services (AVS).
Tax
Stay tax compliant across geographies and business models. Customize rules at the local, customer, and SKU level. Integrates seamlessly with third-party applications.
Payments
Support secure payments across channels for all payment types including mobile wallets, cryptocurrency, pay-later, open banking, ACH, wire transfers, contactless, QR codes, social media, biometrics, and loyalty currency.
Shipping
Configure custom rules for delivery areas, shipping restrictions, B2B contracts, rate shopping, and carrier selection. Integrate easily with third-party shipping apps.
Subscriptions
Drive recurring revenue with customizable subscriptions, shipping options, and payment methods for physical goods, digital products, and memberships - with delivery schedule options, auto-retry payments, and pre/post billing.
Foundational services that streamline store setup, orchestration, administration, and day-to-day operations.
Feeds
Synchronize data across applications, channels, and experiences. Automate tasks at scale to reduce errors.
Notifications
Keep customers informed on order status, restocks, and promotions in real time. Manage notifications for any event trigger, and integrate with SMS, push notifications, email, and more.
Store Locator
Provide store finders for unlimited locations across all devices with advanced search, geolocation, contact information, and up-to-date event data.
Business Onboarding
Rapidly set up unlimited storefronts in the cloud and manage settings, services, extensions, and plug-ins through a dedicated admin panel.
Storefront Orchestration
Automate and synchronize product catalog, pricing, promotions, inventory, and orders across channels and touchpoints to reduce manual tasks and eliminate errors.
Reporting
Custom dashboards and reporting across products, promotions, and customer journeys from aggregated data sources, with pre-integrated GA tracking.
App Marketplace
Accelerate time to market with ready-to-plug-in and customizable apps from trusted ecosystem partners - no development required.
Insights & Perspectives
The thinking behind agent-ready, composable commerce.
Explore the Full Platform
Three Layers. One Connected Stack. No Silos, No Custom Wiring.
Three layers. One connected stack. No silos, no custom wiring.
Your microservices power the data. Your experiences deliver the surface. Your marketing drives demand. The Agentic Commerce layer - built on MACH-X - connects them all in real time.
Experiences
Accelerate time to market with ready-to-use, value-added channel and industry accelerators - each one drawing on live commerce data from your microservices layer.
Marketing
Unify commerce and communications with AI-powered marketing software, services, and RGM - synced with real-time inventory and pricing so every campaign reflects what’s actually available.
Agentic Commerce
Native MCP servers, Agent Commerce Interface, and Intelligent Commerce Suite - allowing AI agents to discover, transact, and optimise across every surface, within your guardrails.
FAQs
Common Questions About Microservices.
With modular microservices tailored for each domain, Infosys Equinox supports B2C, B2B, B2x, marketplaces, and more - enabling flexible adoption across every model without forcing you to replatform.
Yes. Every Infosys Equinox microservice is fully independent. Pick the capabilities you need now, add more as you grow - maximum flexibility, minimum disruption.
Yes. Simplified admin interfaces and business tooling empower merchandisers, marketers, and operations teams to configure and manage storefronts independently - no coding required.
Built API-first, our microservices integrate seamlessly with legacy systems and third-party services - ERP, CRM, payments, inventory, tax, and fulfilment - for unified commerce operations.
Yes. Infosys Equinox supports gradual adoption using the Strangler Pattern - incrementally deploying microservices around legacy systems to minimise risk and business disruption.
Every microservice ships with a native MCP server. AI agents - from ChatGPT to enterprise buyer bots - connect directly via the Model Context Protocol with no custom integration required.
Yes. Governance guardrails are defined at the API layer: spend limits, product eligibility, approval thresholds, and geographic restrictions. Agents operate within your rules automatically - every action is logged in a full audit trail.
Want a closer look at our microservices?
Book a demo to see Infosys Equinox in action and explore how we can help you deliver human-centric and agentic commerce experiences at enterprise scale.
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