Navigators of Change | Exclusive half day conference

Winning Strategies for Optimizing Customer Value Chains: Cost-to-Serve Reduction and Volume led Revenue Growth Maximization

In partnership with

The consumer goods, retail & manufacturing industry has grappled with another year of challenges and disruptions.

But how can companies and brands achieve this? The answer resides in gaining a comprehensive view of the entire value chain, facilitating collaboration, exchanging data, tracking product movements, and orchestrating supply chain processes with partners seamlessly and in almost real time. This is the key to delivering an unparalleled customer experience across all channels (direct, indirect, and e-commerce) and propelling business growth.

However, only 21% of organisations assert to have full supply chain visibility. With the emergence of fragmented e-commerce channels, it further becomes increasingly challenging to meet demand without accurate, timely consumer off-take data. The repercussions? Lost sales, hefty penalties, limited brand reach, slow growth, and poor profitability.

Why should you join us at the event?

  • Discover the top omnichannel growth & supply chain priorities for enterprises in 2024.
  • Learn about the connected partner ecosystem and its role in enhancing supply chain visibility.
  • We'll discuss the key challenges consumer goods brands face and the strategies they use.
  • Understand the importance of B2B2X commerce for reaching a wider market, increasing sales, and growing your customer base.
  • Uncover Revenue Growth Management (RGM) strategies that can help optimize pricing, gain market share, boost margins, and maintain a competitive edge.
  • Learn how digital shelf management ensures timely, accurate, and complete product information, fostering continuous engagement and driving brand loyalty.
  • Find out how to create an efficient value chains with optimized omni-channel retail and successful supply chain models.

Join us for this insightful discussion and equip yourself with the knowledge you need to thrive in today's challenging business environment.

Agenda | 12:00 to 17:00 pm CET

12:00 – 12:30

Arrivals and Check-in


12:30 – 13:30

Lunch and Networking


13:30 – 13:45

Welcome Address


13:45 – 15:00

Session 1: Panel Discussion & Supply Chain Showcases

Supply Chain Visibility with Connected Partner Ecosystem to Drive Omnichannel Growth


15:00 – 15:15

Networking Break


15:15 – 16:30

Session 2: Roundtable Discussion

Drive Organic Growth & Revenue through Omnichannel Commerce


16:30 – 16:45

High Tea


16:45 – 17:00

Closing Remarks

Meet the Speakers

Rahul Ubgade

Rahul Ubgade

VP, Consumer, Retail & Logistics, Infosys

Puneet Shukla

Puneet Shukla

Group Managing Director & Regional Head of Infosys EdgeVerve

Abhinav Sopory

Abhinav Sopory

Senior Director – Client Services, Infosys

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