Nu Skin Enterprises, a global leader in beauty and wellness, has always been at the forefront of digital innovation. To stay competitive in an increasingly digital-first world, they partnered with Infosys Equinox to build next-gen e-commerce experiences to drive engagement, scalability, and customer satisfaction. By implementing our cutting-edge e-commerce platform, Nu Skin has redefined digital commerce for its customers, partners and affiliates with seamless, secure, and highly personalized experiences. Our partnership goes beyond technology—together, we’re driving scalability, sustainability, and global growth in the ever-evolving digital commerce landscape.
Redefining Social Commerce
Ryan Napierski, President and CEO, Nu Skin Enterprises, in an insightful conversation with Karmesh Vaswani, EVP and Head - Consumer Goods, Retail, Logistics, Infosys, discussed Nu Skin's digital-first approach to social commerce and leveraging Infosys Equinox to deliver hyper-personalized experiences across their commerce journey.
“We see this next evolution of the Infosys Equinox and the Infosys partnership at the proper level, helping us to really build that seamless experience between our customer, our affiliate, and the company that's all data centric and, mobilized through that seamless experience.” - Ryan Napierski, President and CEO, Nu Skin Enterprises
Modernizing and Building the Next-Gen
E-commerce
Joe Sueper – CTO, Nu Skin Enterprises in a conversation with Amit Kalley, CEO, Infosys Equinox, talked about their challenges of integrating multiple legacy e-commerce systems across geographies and the journey of migrating them to Infosys Equinox, a composable and scalable e-commerce platform to support their unique affiliate-driven B2B2C business model.
“There’s a lot of complexity in B2B2C business model. There are different things that add up when you're going through the path of purchase for a customer, but more for our affiliates that run their businesses on this platform. And, not a lot of platforms support that out of the box today. The thing it comes down to is complexity that you're adding into, but you need latency. All these plugins are before or after the experience happens, and we needed something that, one, wouldn't slow down the scalability, but two, would allow us to continue to grow this platform globally. And Infosys Equinox really shined for us because it allowed us to extend the core but also have these plugins or the new app marketplace allowing us to be able to do that.” - Joe Sueper, CTO, Nu Skin Enterprises
AI-Driven Transformation
Laxmi Srinivas Samayamantri, VP of Global Engineering and Data Technology, Nu Skin Enterprises, in a discussion with Kavitha Ragupathy, Head - Solutions, Infosys Equinox, shared his focus on innovation and global expansion and how the partnership with Infosys Equinox will help Nu Skin Enterprises integrate AI across its ecommerce journey to modernize customer experiences, optimize purchase journeys, and enhance revenue generation.
“At Nu Skin we are looking at transforming our digital journey to begin with transforming all our global markets into a more modern, more microservices based platform and we are also looking at building a data platform which is going to put us in a spot where we can take care of building all use cases. This partnership what we have with Infosys Equinox is going to be very key initiative for us to take our journey to the next level.” - Laxmi Srinivas Samayamantri, VP of Global Engineering and Data Technology, Nu Skin Enterprises
As Nu Skin advances its mission to be the world’s leading integrated beauty and wellness company, the partnership with Infosys Equinox will provide the strategic foundation, technology capabilities, and collaboration required for sustained global growth to shape the future of beauty, wellness, and digital commerce.
