Build the Intelligence That Runs Your Commerce.

No code. No prompts. No IT tickets.

Infosys Equinox Commerce Agent Studio turns business ideas into working AI workflows - through natural-language conversation, not development. Connect safely to live commerce data and the intelligence underneath your platform. Automate operations, enhance experiences, drive action - with enterprise governance, security, and scale from day one.

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Most Enterprises Are Doing AI. Few Are Doing It at Scale.

The challenge isn't access to models - it's turning intelligence into repeatable, governed execution across commerce operations.

Scattered AI pilots

Fragmented solutions and shallow integrations - every team running its own experiment with no shared spine.

Unclear ownership

Real security risks from uncontrolled AI usage - "shadow AI" appearing in workflows the security team can't see.

Permanent IT dependence

When pilots do work, business teams still need engineering to ship them. Innovation pace stays bottlenecked at the IT queue.

Infosys Equinox Commerce Agent Studio closes the gap by democratizing access to enterprise intelligence - without sacrificing control.

The Interface for Building Your Intelligence Team

Commerce Agent Studio is a unified, no-code interface within Infosys Equinox Commerce platform that enables business users to go from idea to live agent - in minutes.

  • Brief it

    Describe an outcome in natural language - “Optimize seasonal markdowns across regions."

  • Teach it

    Add business rules, constraints, margin floors, brand rules, approval thresholds.

  • Review it

    Iterate through feedback and refine multi-agent, cross-functional orchestration workflows.

  • Deploy it

    Agent goes live-calling domain agents, decision models, and APIs.

No code. No prompt engineering. No workflow wiring. Just business-led AI that actually works.

Commerce Agent Studio Is the Conversation. The Pillars Are the Intelligence.

Commerce Agent Studio doesn't think for you. It draws on three pillars of commerce intelligence - Knowledge, Prediction, Language - to make every business request actionable.

Orchestration

Commerce Agent Studio

Natural language in → multi-pillar intelligence out

Knowledge Pillar

The Intelligence Team

What Studio queries: policies, brand rules, technical landscape.

Three AI personas - Domain Expert, Institutional Brain, Enterprise Architect - ground every conversation in your real business context.

Prediction Pillar

The Quant Team

What Studio calls: forecasts, classifications, ranked recommendations.

100 ML models across 10 commerce domains. Each model knows what data it needs and how to find it in your existing systems.

Language Pillar

The SLM Factory

What Studio runs: extraction, classification, generation.

12 language models trained for retail's hardest text tasks, plus 15 generation workflows. Speaking your business's actual language.

When the merchandiser says 'optimize markdowns', Studio queries the Institutional Brain for the brand's pricing rules, calls a demand forecast, runs the SLM to classify product attributes, and assembles a plan. All in one conversation.

Three Modules. One Intelligent System.

Each module can be adopted independently but delivers maximum impact together.

Governance and control, built in - not bolted on

Provides a secure AI foundation that allows agents and workflows to operate safely at enterprise scale.

MCP Servers

Secure, scoped access to live internal and external commerce services

LLM Providers

Multi-model support via LiteLLM

Knowledge Bases

Domain-rich data with enterprise context and intelligence

Guardrails

Enforce safe, policy-aligned AI behavior using configurable rules and thresholds

Outcome: AI autonomy with enterprise-grade control

Build persona-driven commerce agents without code

Enables teams to create and deploy highly specialized, personified commerce agents aligned to real enterprise roles.

Define agent personality, scope, and responsibilities

Assign tools, knowledge bases, memory models, and guardrails

Control store-level or global availability

Enable agents for chat, workflows, or both

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From isolated actions to end-to-end execution

Transforms how commerce processes are designed and run. Users simply describe the goal. The system does the rest.

Interprets intent

Identifies required agents and tools

Generates a multi-step workflow plan

Allows user review and approval, then executes autonomously

All executed automatically-no step by step intervention required.

Accelerate Agentic Transformation

This is how agentic commerce scales.

50+

Agentic Workflows

Mins

Weeks → Minutes agent creation

0

IT bottlenecks for business teams

100%

Policy-compliant by design

AI becomes how work gets done - not a side tool

Business teams lead automation without IT bottlenecks

Consistent execution across geographies and teams

Faster response to market and operational signals

De-risk. Democratize. Deploy.

Why Agent Orchestration Beats Brittle Workflows

Workflow tools automate tasks. Our Commerce Agent Studio operationalizes intelligence.

Traditional Workflow Tools

  • Pre-defined Flows
  • Heavy IT dependency
  • Static rules
  • Break on Change
  • Limited Governance
  • Task Automation

Infosys Equinox Commerce Agent Studio

  • Intent-driven Execution
  • Business- led, No code
  • Reasoned, Contextual Decisions
  • Adaptive and Composable
  • Built-in Enterprise Guardrails
  • End-to-end Intelligent Execution

Bring Enterprise Intelligence in Every Role

Empower every team. Scale every capability. Operationalize AI across your entire commerce ecosystem, move from experimentation to enterprise-grade execution.

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