What's Next in Digital Commerce for 2025?

Join Infosys experts to explore the cutting-edge digital commerce trends that will shape the industry in 2025. Learn how to stay ahead of the curve and build a thriving
e-commerce business.

Ezhil Mani

Ezhil Mani
VP - Consumer, Retail and Logistics,
Infosys Limited

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Trend #1

Quick Commerce

Ezhil Mani, identifies rapid advancements in quick commerce as a defining trend for 2025

Trend #2

Personalized Shopping powered by Gen AI

Phil Benton predicts that 2025 will be a game changer for personalized, immersive shopping experiences, driven by Gen AI

Phil Benton

Phil Benton
Partner & Practice Leader - AI Experience,
Infosys Consulting

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Karolina Gujska

Karolina Gujska
Director - Global Ecommerce & Digital Capabilities,
Infosys

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Trend #3

Voice Commerce

Karolina Gujska, identifies voice commerce as a pivotal trend reshaping the e-commerce landscape in 2025

Timo Weis

Timo Weis
Global Head of Digital Strategic Growth,
Infosys

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Trend #5

AI-powered personalization

Timo Weis identifies AI-powered personalization as a key digital commerce trend shaping 2025.

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