team-member

Kunal Puri
Head, Customer Success
Infosys Equinox

Where is digital Commerce headed in 2022 and beyond? The future commerce has already begun in the East and is moving its course toward the West. In this series, we explore four global trends that bring commerce to the everyday digital journeys of consumers and can be a game-changer for brands and merchants looking to make commerce more human.

Kunal Puri, Head – Customer Success, Infosys Equinox, shares his thoughts on how these trends are the future of commerce. And how brands can leverage our flexible microservices-based architecture to enable all these human-centric commerce experiences for their businesses while staying ahead of the curve to adopt any upcoming trends.

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Trend 1: Live Commerce

Why Live Commerce drives billions of dollars in digital sales in China

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Trend 2: Super Apps

How top retailers export their storefront into super apps

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Trend 3: Group Buying 2.0

Why group buying is making a modern (and social) comeback

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Trend 4: Influencer Marketing 2.0

How to turn everyday customers into influential affiliates

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