Top Digital Commerce Trends to Watch in 2024

Hear from Infosys experts about the cutting-edge digital commerce trends for 2024 that will play a key role for brands to stay ahead in this ever-evolving commerce landscape. Unlock insights and explore ways in which you can build a future-ready e-commerce for your business.

Kunal Puri
VP – Customer Success
Infosys Equinox

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Trend #1

Influencer Marketing and Live Commerce

Kunal Puri identifies the rise of influencer marketing coupled with live-commerce as a major trend unfolding in North America and Europe

Trend #2

Digital Solutions to Minimize Returns

Ezhil Mani identifies minimizing returns through digital solutions as a key trend in boosting commerce profitability

Ezhil Mani

Ezhil Mani
VP Strategic Growth and Innovation,
Consumer, Retail & Logistics at Infosys

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Timo Weis
AVP - Client Services,
Infosys Limited

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Trend #3

Rise in Direct-to-Consumer Commerce (DTC)

Timo Weis identifies this increasing shift towards Direct-to-Consumer (DTC) strategies as a key digital commerce trend for 2024

Trend #4

AR and VR Experiences in Retail

Karolina Gujska predicts the convergence of AR and VR as a major trend reshaping the retail landscape

Karolina Gujska
Director - Global Ecommerce & Digital Capabilities, Infosys Equinox

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