faster speed to market
projects delivered on-schedule
cost reduction
quality adherence
The diverse and functional expertise of the Infosys Equinox Digital Commerce and Marketing Operations (DCMO) team complemented the client’s current ecommerce efforts across North America, Europe and Asia Pacific, with consistent satisfaction and quality scoring of over 98%.
DCMO’s offshore operations enabled overnight production and increased velocity, while offering the flexibility to scale production up or down according to need, resulting in significant cost savings compared to in-house hires.
The retailer sought an experienced and turnkey team to support end–to-end operations across its large portfolio of international sites, including:
Design services for omnichannel digital and print campaigns
Optimized product info, multimedia, blogs/SEO, campaign copy and translation
Merchandizing management across categories, search, coupons, and analytics
SKU management including product upload and attribution
Outsourcing through the Infosys Equinox Digital Commerce and Marketing Operations team helped the client achieve, on average, per week:
750+ PDP copies
85+ design projects
1250+ new SKU attributes
1600+ merchandizing tasks
B2B | Consumer Packaged Goods
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