reduction in total cost of ownership
Moving to Infosys Equinox' cloud-hosted MACH-X solution drastically reduced cost while enabling technical and business agility to continually evolve the retailer’s digital offering and support seamless omnichannel experiences.
They experienced a 30% drop in TCO (total cost of ownership), faster campaign go-to-market and higher customer satisfaction.
The excessive costs to host and maintain on-premise, legacy monolith were holding back customer experience and innovation. The apparel retailer wanted:
More flexible and fully-responsive ecommerce sites to engage millennials
Robust and customer-first omnichannel content, promotions, inventory and fulfillment
Complex merchandising, promotion and personalization control without reliance on IT
The merchant fully migrated from Oracle Commerce to Infosys Equinox, with new capabilities to support:
Critical omnichannel fulfillment capabilities including BOPIS, ship-to-store and ship-from-store
Omnichannel inventory management for endless-aisle visibility and efficient warehouse and physical store allocation
More agile delivery of richer, responsive front-end experiences
Comprehensive merchandising, pricing and promotional management for business users
B2B | Consumer Packaged Goods
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